Your privacy is important to us. Please take time to read our Privacy Statement ("Policy") as it sets out important information relating on how we handle your personal information.
KGH Limited ("KGH", "we", "us" or "our") is committed to the privacy and secure processing of any personal data it processes in regard to the provided services, which may include provision of services for various banking activities, in an open and transparent manner. We are highly committed to the collection and processing of this personal data in full compliance with the General Regulation on the Protection of Personal Data of the European Union (Regulation 2016/679) ("the Regulation") and the legislation in force in Cyprus that governs the collection and processing of Personal Data of Individuals (Law 125(I)/2018).
Personal data is any information that relates to an identified or identifiable living individual (data subject). Different pieces of information, which collected together can lead to the identification of a particular person also constitute personal data.
An identifiable natural person (data subject) is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person), such as your first and last name, identity number, e-mail address, address and province, contact number, education details and training records, employment Data, financial and / or banking Data, photographs and videos, as well as other Data related to cookies, online identifiers, demographics and other (online) contact Data, etc, always in regards to the relationship we have with you.
Under the Regulation, KGH is the Data Controller or might be joint Controller under specific agreements, for all the personal data it maintains and processes. As a Data Controller, we may be allowed to collect, maintain and process the personal data of all customers and collaborators.
Depending on our business relations, we may act as a Data Processor. Where we act as a Data Processor we shall process personal data as per the means and purposes defined by the Data Controller, under strict supervision and legal clauses.
We’re committed to protecting and respecting your privacy.
We will:
We may collect your Personal Data:
We collect and use several types of data for the individuals we co-operate with, including Data by which subjects may be identified ("data subjects"). Further to other means of collection, we may collect and use the following:
In general, we might process your personal data for following purposes:
Please note that we may collect some personal information and use it inside our site(s) and services, where we anonymise some of the data. For example, we receive standard information that your browser sends to every website you visit, such as your IP address, browser type and access times. This type of information is collected for purely internal purposes such as marketing analysis or demographic studies and is used solely to improve KGH site and Services to better address our users' needs.
We shall not share your Personal Data with third parties except as indicated below:
We may also disclose your Personal Data to other third parties, including official authorities, courts, or other public bodies:
To bring you our Services, we operate both within the European Economic Area (EEA) and also outside the EEA. In order to do so, your personal information may be transferred to, and processed in countries other than the country you live in, outside of your home country. These countries may have laws different to what you’re used to. Rest assured, when we disclose personal data to a third party in another country, we put strict safeguards in place to ensure your personal data remains protected.
When your personal information is transferred outside the EEA, it will only be transferred to countries that have been deemed to provide adequate protection for EEA information, or to a third party where we have approved transfer mechanisms in place to protect your personal information – i.e., by entering into the European Commission’s Standard Contractual Clauses.
We generally retain your information only as long as reasonably necessary to provide you the Services or to comply with applicable law. However, if you request that we delete your data, we will also delete your data from out Services unless we are required to retain the data according to applicable law. Please note that we must also keep certain records we hold for you, such as records related to financial reporting and compliance reasons, or for the continuation of service provision (if you haven’t executed your right of erasure). For further Data regarding specific retention periods please contact us at gdpr@kgh.com
There are different legal bases that we rely on to collect, use and disclose your Personal Data, namely:
Subject to the provisions of the General Data Protection Regulation (GDPR), you have the following rights in regard to your Personal Data:
Please note, these rights are not absolute, and, in some cases, they are subjected to conditions as defined by Law. If you have any questions in regard to the kind of personal data we hold for you, or if you want to exercise any of your personal data rights, please send a written request to the email gdpr@kgh.com or to our postal address provided at the bottom of this Privacy Policy. However, we reserve the right to reject any requests for access or for imposing restrictions or other claims if required or permitted by the law.
We strive to provide you with choices regarding the Personal Data you provide us. Please note that you can choose not to provide us with certain Personal Data, but that may result in you being unable to use certain services. We may send you other types of transactional and relationship communications via email, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them as these are related directly to your relationship with us.
If you provided Personal Data, you may terminate your relationship with us at any time as per the provision of the between us agreement or engagement. If you choose to do so, your Personal Data will be deleted in accordance with our retention policy.
By using our services, you expressly consent to the automated decision-making and profiling practices described in this clause. This clause explains how your data may be used to make automated decisions and create profiles that could influence your experience with our services. We may use algorithms, data analysis, and artificial intelligence to make decisions that impact your access to certain features, services, or benefits. These decisions may be based on various factors, such as your usage patterns, preferences, and interactions with our platform. You have the right to obtain human intervention, express your viewpoint, and seek a review of any automated decision that significantly affects you. To initiate this process, please contact our designated privacy contact (provided in our privacy policy).
We may create profiles using automated processes to analyze your behaviors, interests, and preferences. These profiles help us tailor our services to your needs and preferences. You can opt out of being subjected to profiling by contacting us through the methods provided in our privacy policy. Keep in mind that this may impact the personalization of services we offer you.
Your personal data used in automated decision-making and profiling will be processed in accordance with applicable data protection laws and regulations. We implement measures to ensure the accuracy and security of your data throughout these processes.
We may update our practices from time to time. Any significant changes will be communicated through our privacy policy and, when required, through direct communication channels.
Rest assure! We take all appropriate security technical and organisational measures (including physical, electronic and procedural measures) to safeguard your Personal Data from unauthorized access, unlawful use, intervention, modification or disclosure under the requirements of the Regulation.
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Data relating to users of the Website.
We may modify or revise our Privacy Policy and subsequent processing as they are reflected in this note, privacy policy from time to time. Although we may attempt to notify you when major changes are made to this Privacy Policy, you are expected to periodically review the most up-to-date version found at our website https://keabank.com/home so you are aware of any changes, as they are binding on you.
We do not guarantee error-free performance. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with our Privacy Policy. We shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy.
If you have any questions about this privacy policy or our Data-handling practices, please contact us at gdpr@kgh.com. You may also contact us at KGH Consultants, 30 Costa Anaxagora Str., Storikon Building, Flat 102, 2014 Nicosia, Cyprus.
Submission of a Complain: If you feel that your concerns in regard to the use of your personal data or any of your data protection rights have not been address by us, you have the right to contact us at gdpr@kgh.com and submit a complain. You also have the right to submit a complaint with the Personal Data Protection Commissioner’s Office, https://www.dataprotection.gov.cy.
Last Modified date: 10 August 2023
